Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Instructing
Teaching people how to do something.
Social Perceptiveness
Understanding people's reactions.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Speaking
Talking to others.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Service Orientation
Looking for ways to help people.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Writing
Writing things for co-workers or customers.
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Active Listening
Listening to others, not interrupting, and asking good questions.
Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Reading Comprehension
Reading work-related information.
Coordination
Changing what is done based on other people's actions.
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