Writing
Writing things for co-workers or customers.
Reading Comprehension
Reading work-related information.
Social Perceptiveness
Understanding people's reactions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Active Listening
Listening to others, not interrupting, and asking good questions.
Speaking
Talking to others.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Active Learning
Figuring out how to use new ideas or things.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Personnel and Human Resources
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Instructing
Teaching people how to do something.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics
Using math to solve problems.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Service Orientation
Looking for ways to help people.
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