Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Active Listening
Listening to others, not interrupting, and asking good questions.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Speaking
Talking to others.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Reading Comprehension
Reading work-related information.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Writing
Writing things for co-workers or customers.
network.
