Similar skills & knowledge
These skills are commonly used in both your current job and your selected occupation.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Reading work-related information.
Listening to others, not interrupting, and asking good questions.
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Bringing people together to solve differences.
Talking to others.
Thinking about the pros and cons of different ways to solve a problem.
Understanding people's reactions.
Talking people into changing their minds or their behavior.
Writing things for co-workers or customers.
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