Law and Government Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
Very Low
Law and Government Skills & Knowledge Gaps for Court, Municipal, and License Clerks
Court, Municipal, and License Clerks
Medium
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Find Training for this Gap
Administration and Management Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
Very Low
Administration and Management Skills & Knowledge Gaps for Court, Municipal, and License Clerks
Court, Municipal, and License Clerks
Medium
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Find Training for this Gap
Customer and Personal Service Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
Medium
Customer and Personal Service Skills & Knowledge Gaps for Court, Municipal, and License Clerks
Court, Municipal, and License Clerks
High
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Find Training for this Gap
Administrative Skills & Knowledge Gaps for Receptionists and Information Clerks
Receptionists and Information Clerks
High
Administrative Skills & Knowledge Gaps for Court, Municipal, and License Clerks
Court, Municipal, and License Clerks
Very High
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Find Training for this Gap