Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Quality Control Analysis
Testing how well a product or service works.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Design
Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Repairing
Repairing machines or systems using the right tools.
Systems Analysis
Figuring out how a system should work and how changes in the future will affect it.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Equipment Selection
Deciding what kind of tools and equipment are needed to do a job.
Active Listening
Listening to others, not interrupting, and asking good questions.
Operation and Control
Using equipment or systems.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
Reading Comprehension
Reading work-related information.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
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