Telecommunications
Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Installation
Installing equipment, machines, wiring, or computer programs.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Listening
Listening to others, not interrupting, and asking good questions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Reading Comprehension
Reading work-related information.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Quality Control Analysis
Testing how well a product or service works.
Repairing
Repairing machines or systems using the right tools.
Operation and Control
Using equipment or systems.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
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