Education and Training
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Operation and Control
Using equipment or systems.
Quality Control Analysis
Testing how well a product or service works.
Repairing
Repairing machines or systems using the right tools.
Equipment Maintenance
Planning and doing the basic maintenance on equipment.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.