HDI Support Center Director

This certification verifies that the support center director possesses the knowledge of service management best and common practices necessary to strategically align their department with organizational goals, gain senior management support for service improvements, and promote the support center value. HDI Support Center Director Website

More than two years of education or training after high school required? No

More than two years of work experience required? No

Oral or Written Exam Required? Yes

Renewal Required? Every 2 Year(s)

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? Yes

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No