HDI Certified Support Center Team Lead

This certification verifies that support professionals in a team lead or supervisor role possess the fundamental management and leadership skills necessary to provide operational support to the organization and the coaching skills to promote staff development. HDI Certified Support Center Team Lead Website

Oral or Written Exam Required? Yes

Renewal Required? Every 2 Year(s)

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? Yes

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No