Skip over navigation
mySkills myFuture Start Page

HDI Certified Customer Service Representative


certifying organization info

HDI
HDI Certified Customer Service Representative
121 South Tejon, Suite 1100, Colorado Springs
CO 80903

description

This certification verifies that customer service professionals are knowledgeable in the skills and techniques required to provide exceptional customer service and support in both support center and call center environments. It ensures they understand how to assess customer needs while exceeding their expectations.

HDI Certified Customer Service Representative Website


details

Oral or Written Exam Required? Yes

Renewal Required? Every 2 Year(s)

Renew through Continuing Educational Units(CEU)? No

Renew through Re-Examination? Yes

Renew through Continuing Professional Development(CPD)? No

Does applicant have choice of at least two options from above for renewal (CEU, CPD, or exam)? No

Exam Details: Online Exam

<span style="font-family: Roboto, sans-serif; font-size: 15px;">All HDI certification exams are available in the HDI Learning Center. These exams are delivered online, providing flexibility in scheduling, and they are accessible through any internet connection. Once registered for an online exam, a student will have up to twelve weeks to take the exam.</span>

This certification is related to military occupational specialties.
Read more about certifications related to military occupations.