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Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

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Currently Employed: 49,600

Projected Annual Job Openings: 11,600

Typical Hourly Wage: $11.72 - $14.38

Typical Annual Salary: $24,400 - $29,900

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typical training

Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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typical job duties

  • Receive and process customer payments.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Clean or sanitize work areas, utensils, or equipment.
  • Take customer orders and convey them to other employees for preparation.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Clean service or seating areas.
  • Serve prepared foods, such as muffins, biscotti, or bagels.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Set up or restock product displays.
  • Weigh, grind, or pack coffee beans for customers.

tools & technology

  • Commercial use coffee or iced tea makers
  • Phone headsets
  • Point of sale POS terminal
  • Razor knives
  • Special purpose telephones

  • Accounting software
  • Office suite software
  • Point of sale POS software
  • Spreadsheet software
  • Word processing software