Occupation information for Baggage Porters and Bellhops California

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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• Receive and mark baggage by completing and attaching claim checks.
• Greet incoming guests and escort them to their rooms.
• Transport guests about premises and local areas, or arrange for transportation.
• Maintain clean lobbies or entrance areas for travelers or guests.
• Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
• Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
• Explain the operation of room features, such as locks, ventilation systems, and televisions.
• Assist physically challenged travelers and other guests with special needs.
• Deliver messages and room service orders, and run errands for guests.
• Act as part of the security team at transportation terminals, hotels, or similar establishments.

Tools:

• Automobiles or cars
• Desktop computers
• Golf carts
• Minivans or vans
• Notebook computers

Technology:

• Electronic mail software
• Office suite software
• Spreadsheet software
• Word processing software

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