Occupation information for Counter and Rental Clerks California

description

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

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details

Currently Employed: 83,600

Projected Annual Job Openings: 11,370

Typical Hourly Wage: $13.41 - $19.42

Typical Annual Salary: $27,900 - $40,380

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typical training

Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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typical job duties
  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Answer telephones to provide information and receive orders.
  • Rent items, arrange for provision of services to customers, and accept returns.
  • Inspect and adjust rental items to meet needs of customer.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
tools & technology
Tools:
  • Adjustable widemouth pliers
  • Adjustable wrenches
  • Bar code reader equipment
  • Cash registers
  • Delivery trucks

Technology:
  • Data base user interface and query software
  • Electronic mail software
  • Office suite software
  • Point of sale POS software
  • Word processing software