Occupation information for Parts Salespersons California


Sell spare and replacement parts and equipment in repair shop or parts store.

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Currently Employed: 26,400

Projected Annual Job Openings: 3,470

Typical Hourly Wage: $16.41 - $23.45

Typical Annual Salary: $34,120 - $48,780

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typical training

Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

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typical job duties
  • Receive payment or obtain credit authorization.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Fill customer orders from stock, and place orders when requested items are out of stock.
  • Receive and fill telephone orders for parts.
  • Locate and label parts, and maintain inventory of stock.
  • Prepare sales slips or sales contracts.
  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Examine returned parts for defects, and exchange defective parts or refund money.
  • Manage shipments by researching shipping methods or costs and tracking packages.
tools & technology
  • Cash registers
  • Digital cameras
  • Forklifts
  • Laser printers
  • Microfiche or microfilm viewers

  • Customer relationship management CRM software
  • Document management software
  • Electronic mail software
  • Enterprise resource planning ERP software
  • Inventory management software