Occupation information for Parts Salespersons California

description

Sell spare and replacement parts and equipment in repair shop or parts store.

Compare Skills
details

Currently Employed: 26,700

Projected Annual Job Openings: 3,290

Typical Hourly Wage: $12.88 - $21.86

Typical Annual Salary: $26,800 - $45,470

See Job Listings (3757) Find Businesses
typical training

Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: 1 to 12 months on-the-job training

Find Training
typical job duties
  • Receive and fill telephone orders for parts.
  • Read catalogs, microfiche viewers, or computer displays to determine replacement part stock numbers and prices.
  • Receive payment or obtain credit authorization.
  • Prepare sales slips or sales contracts.
  • Determine replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Assist customers, such as responding to customer complaints and updating them about back-ordered parts.
  • Locate and label parts and maintain inventory of stock.
  • Mark and store parts in stockrooms according to prearranged systems.
  • Pick up and deliver parts.
  • Discuss use and features of various parts, based on knowledge of machines or equipment.
tools & technology
Tools:
  • Cash registers
  • Digital cameras
  • Forklifts
  • Laser printers
  • Microfiche or microfilm viewers

Technology:
  • Customer relationship management CRM software
  • Data base user interface and query software
  • Document management software
  • Electronic mail software
  • Enterprise resource planning ERP software