Occupation information for Meter Readers, Utilities California

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Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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• Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
• Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
• Walk or drive vehicles along established routes to take readings of meter dials.
• Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
• Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
• Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
• Leave messages to arrange different times to read meters in cases in which meters are not accessible.
• Connect and disconnect utility services at specific locations.
• Answer customers' questions about services and charges, or direct them to customer service centers.
• Update client address and meter location information.

Tools:

• Flashlight
• Gas gauges
• Portable data input terminals
• Remote automatic meter reading system
• Two way radios

Technology:

• Electronic mail software
• Geographic information system
• Presentation software
• Spreadsheet software
• Word processing software

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