Occupation information for Passenger Attendants California

description

Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

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details

Currently Employed: 4,500

Projected Annual Job Openings: 640

Typical Hourly Wage: $13.02 - $17.71

Typical Annual Salary: $27,080 - $36,840

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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typical job duties
  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Perform equipment safety checks prior to departure.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Respond to passengers' questions, requests, or complaints.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Open and close doors for passengers.
tools & technology
Tools:
  • Bar code reader equipment
  • Barricades
  • Cash registers
  • Digital camcorders or video cameras
  • Emergency medical services first aid kits

Technology:
  • Calendar and scheduling software
  • Data base user interface and query software
  • Electronic mail software
  • Office suite software
  • Operating system software