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Occupation information for

Passenger Attendants

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Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.

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Currently Employed: 6,500

Projected Annual Job Openings: 910

Typical Hourly Wage: $11.58 - $17.56

Typical Annual Salary: $24,100 - $36,500

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typical training

Typical education needed for entry: High school diploma or equivalent

Typical work experience needed for a job in this occupation: None

Typical on-the-job training once you have a job in this occupation: Short-term on-the-job training

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typical job duties

  • Secure passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
  • Provide customers with information on routes, gates, prices, timetables, terminals, or concourses.
  • Perform equipment safety checks prior to departure.
  • Provide boarding assistance to elderly, sick, or injured people.
  • Issue and collect passenger boarding passes and transfers, tearing or punching tickets as necessary to prevent reuse.
  • Respond to passengers' questions, requests, or complaints.
  • Greet passengers boarding transportation equipment and announce routes and stops.
  • Explain and demonstrate safety procedures and safety equipment use.
  • Count and verify tickets and seat reservations and record numbers of passengers boarding and disembarking.
  • Open and close doors for passengers.

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