Active Listening
Listening to others, not interrupting, and asking good questions.
Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Writing
Writing things for co-workers or customers.
Speaking
Talking to others.
Active Learning
Figuring out how to use new ideas or things.
Service Orientation
Looking for ways to help people.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Coordination
Changing what is done based on other people's actions.
Learning Strategies
Using the best training or teaching strategies for learning new things.
Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.
Time Management
Managing your time and the time of other people.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Social Perceptiveness
Understanding people's reactions.
Reading Comprehension
Reading work-related information.
Systems Evaluation
Measuring how well a system is working and how to improve it.
Judgment and Decision Making
Thinking about the pros and cons of different options and picking the best one.
Instructing
Teaching people how to do something.
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Medicine and Dentistry
Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
Complex Problem Solving
Noticing a problem and figuring out the best way to solve it.
network.
