English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Speaking
Talking to others.
Writing
Writing things for co-workers or customers.
Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Active Learning
Figuring out how to use new ideas or things.
Active Listening
Listening to others, not interrupting, and asking good questions.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Reading Comprehension
Reading work-related information.