Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Quality Control Analysis
Testing how well a product or service works.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Repairing
Repairing machines or systems using the right tools.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
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