Coordination
Changing what is done based on other people's actions.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mechanical
Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
Active Listening
Listening to others, not interrupting, and asking good questions.
Operation and Control
Using equipment or systems.
Engineering and Technology
Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
Operations Monitoring
Watching gauges, dials, or display screens to make sure a machine is working.
Troubleshooting
Figuring out what is causing equipment, machines, wiring, or computer programs to not work.