Compare Clergy & Social and Human Service Assistants District of Columbia

Persuasion
Talking people into changing their minds or their behavior.

Active Listening
Listening to others, not interrupting, and asking good questions.

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Coordination
Changing what is done based on other people's actions.

Administrative
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Service Orientation
Looking for ways to help people.

Monitoring
Keeping track of how well people and/or groups are doing in order to make improvements.

Writing
Writing things for co-workers or customers.

Therapy and Counseling
Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Critical Thinking
Thinking about the pros and cons of different ways to solve a problem.

Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Psychology
Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.